The survey report highlighted that EFX24’s facility management received unanimous praise from nearly all respondents, demonstrating the company’s commitment to operational excellence. Specifically, 99.7% of respondents rated EFX24’s overall experience as “excellent” or “very good,” significantly surpassing the industry average. Furthermore, all respondents agreed that EFX24 not only met industry standards but also exceeded competitors in several aspects, showcasing its strong competitive edge.
The survey also revealed that the primary reasons respondents switched to EFX24 from other gyms were the convenience of its locations (73.7%) and the quality of its facilities and equipment (65.6%). This demonstrates that EFX24’s strategic site selection and investment in high-quality equipment effectively meet the core needs of modern fitness enthusiasts. These findings highlight EFX24 as the top choice among local 24-hour gyms, providing an ideal option for those seeking around-the-clock fitness services.
Recommendation rates are a key indicator of brand loyalty, and the survey showed that when asked if they would recommend EFX24 to friends or family, 83.0% of respondents rated it 8 to 10 (out of 10), with 34.4% giving a perfect score of 10. The average recommendation score was 8.66. This strong willingness to recommend reflects members’ high recognition of EFX24, with 85.8% of respondents stating that EFX24 is their favorite gym. These statistics not only demonstrate high member satisfaction but also solidify EFX24’s reputation as a highly recommended brand.
Mr. Tse Chi Wing, Director of Frost & Sullivan, commented, “The survey results not only showcase EFX24’s leading position in the industry but also highlight its irreplaceable presence in the minds of users. We are delighted to collaborate with EFX24, and this report reflects their commitment to excellence.”
EFX24 Founder Mr. Gallen Tam said, “As an independent third-party organization, Frost & Sullivan’s survey results clearly demonstrate EFX24’s popularity in the market. This is not only a recognition of our team’s efforts but also the motivation for us to continue delivering quality services. We will keep improving based on member feedback to ensure that every member enjoys the best possible fitness experience.”
EFX24’s brand philosophy is “Health Without Limits, Quality Without Compromise.” The company is committed to providing opportunities for everyone pursuing a healthy lifestyle. Through professional coaching teams, state-of-the-art fitness equipment, and convenient 24-hour operations, EFX24 offers high-quality fitness services and creates a friendly and comfortable environment where every member feels valued and supported.
EFX24 – Redefine Your 24 Hours
